1. Introduction
signalSAM ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our government contracting opportunity platform and related services.
2. Information We Collect
2.1 Information You Provide
- Account information: name, email address, company name
- Business profile: NAICS codes, target agencies, certifications (8(a), SDVOSB, HUBZone, etc.)
- Payment information: processed securely through Stripe
- Communications: emails, support requests, feedback
2.2 Information Collected Automatically
- Usage data: pages visited, features used, opportunities viewed
- Device information: browser type, IP address, operating system
- Cookies and similar technologies for session management
3. How We Use Your Information
- Provide and improve our services
- Match you with relevant government contracting opportunities
- Send opportunity alerts and platform updates
- Process payments and manage subscriptions
- Respond to support requests
- Analyze usage to improve our platform
- Comply with legal obligations
4. Information Sharing
We do not sell your personal information. We may share information with:
- Service providers: Stripe (payments), Resend (email), Supabase (database), Vercel (hosting)
- Legal requirements: When required by law or to protect our rights
- Business transfers: In connection with a merger or acquisition
5. Data Security
We implement appropriate technical and organizational measures to protect your information, including:
- Encryption in transit (TLS/SSL) and at rest
- Secure authentication and access controls
- Regular security assessments
- PCI-compliant payment processing through Stripe
6. Data Retention
We retain your information for as long as your account is active or as needed to provide services. You may request deletion of your account and associated data at any time by contacting us.
7. Your Rights
You have the right to:
- Access your personal information
- Correct inaccurate information
- Request deletion of your information
- Opt out of marketing communications
- Export your data
To exercise these rights, contact us at privacy@signalsam.com.
8. Cookies
We use essential cookies for authentication and session management. We do not use third-party advertising cookies. You can control cookies through your browser settings.
9. Children's Privacy
Our services are not directed to individuals under 18. We do not knowingly collect information from children.
10. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of material changes by email or through our platform.
11. Contact Us
If you have questions about this Privacy Policy, please contact us at:
signalSAM
Email: privacy@signalsam.com
Website: https://www.signalsam.com